We understand that plans can change unexpectedly, and we want to ensure that our cancellation policy is fair to all our guests. As such, we have implemented a clear and concise cancellation policy for our property.
We have implemented a 30-day cancellation policy. If you choose to cancel your reservation 31 days or more before your confirmed arrival date, a $35 cancellation fee will be retained, and the remaining deposit will be refunded to you. Cancellations made less than 30 days prior to the arrival date will result in a forfeiture of the deposit.
Please note that no-shows will forfeit their deposit and the remaining reservation will be canceled, and early departures are non-refundable. Please ensure that you receive a confirmation of your cancellation.
If you have any questions, please contact our staff at (315) 369-2700.