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FAQ

Have Questions About Your Stay? We Got You.

We welcome families to bring their pets to our campground, but please be courteous and follow our pet policies to ensure the safety of your pets and other guests. All pets must be on a leash at all times and never to be left unattended. Please keep our park clean by picking up after your pet at all times and in all areas of the park, including the island. Please note that there is a pet $50/pet/reservation fee for cabins.

RV SITES

For guests with stays shorter than 30 nights (“short-term guests”) (i) cancellations may be made for a full refund of your deposit, Less $20, up to the date that is 14 days or more prior to your scheduled check-in date, (ii) cancellations made after the date that is 13 days prior to your scheduled check-in date, but prior to arrival, will be subject to a cancellation fee equal to all required deposits previously paid, and (iii) no refunds will be given for any cancellation following your check-in date. All refunds will be made in the same form of payment used to secure the reservation. Holidays require a 14-day notice

VACATION RENTAL SITES

For guests with stays shorter than 30 nights (“short-term guests”) (i) cancellations may be made for a full refund of your deposit, Less $20, up to the date that is 14 days prior to your scheduled check-in date, (ii) cancellations made after the date that is 13 days prior to your scheduled check-in date, but prior to arrival, will be subject to a cancellation fee equal to all required deposits previously paid, and (iii) no refunds will be given for any cancellation following your check-in date. All refunds will be made in the same form of payment used to secure the reservation. Holidays require a 30-day notice

MONTHLY OR LONGER STAYS: For all guests with stays of 30 nights or longer, please see property agreement for Cancellations policy.

We do allow fires in campfire rings only. When we are on a fire ban, we allow propane fire pits and the ability to use charcoal in the grill for cooking purposes.

Our smallest campsite is 3 acres!

To ensure that all campers have the best experience we do limit some accessories including but not limited to: No porches, no outdoor freezers, no political flags and no storage underneath campers.

Yes! All guests and vehicles must register at the office prior to entering the campground.

Yes, we have a small store that is open during office hours. We have ice cream, souvenirs, ice, river tubes, fishing poles, bobbers, and RV/camping supplies.

We have a unique array of neighboring wildlife. With the hustle and bustle of the campground, it is highly likely for guests to see 2 types of deer (Axis and Whitetail). We have a deer feeder and lots of varieties of birds. We also have many different types of turtles that are seen throughout the park. We do ask guests to always stay aware of their surroundings and avoid engaging with wildlife. Hunting, trapping or the pursuit of wildlife is strictly prohibited on site.

Smoking and vaping is allowed on personal RV and tent sites. Guests are prohibited from smoking or vaping inside Tiny Homes and community areas.

Yes! We offer Good Sam, First Responder and Military discounts.

Yes! We offer seasonal rates. For pricing, visit our ‘Book Now’ page.

Yes. All of our RV sites are fully upgraded sites with 30, 50 and 120 amp sites available. Please note that our tent sites are completely primitive.

Yes! We have “Crafting with your kids” on Saturdays, independent scavenger hunts, the pool, the river, lots of fun games, paddleboard and kayak rentals, and many areas to explore nearby.

Our office is open 10 AM to 5 PM, 7 days a week.

Yes, we do have laundry facilities available during office hours.

We are about 26 miles away, but don’t stop your trip right there! Kerrville has many other fantastic areas to explore, including 2 wineries and 2 breweries, the Museum of Western Art, the Point Theatre, Stonehenge II, the Riverside Nature Center, and the Coming King Sculpture Garden!

Early check-in or late check-out times may be available, but please check with the park office first.

Our check-out time is 11 AM, and our check-in time is 3 PM.

Yes! We have many areas to use during the day with access points to the river so you can enjoy the river or a picnic with a beautiful scenic view.

We have awesome Wi-Fi and cell reception.

Yes, we have trails on site and there are many within the area. Enchanted Rock, Lost Maples, and Pedernales Falls are nearby.

Yes! There are many fishing spots both on the Guadalupe River and the Fork of the Guadalupe. A valid Texas fishing license is needed, though.

HTR TX Hill Country is located just 5 miles northwest (about a 10 minute drive) from the heart of downtown Kerrville! There are plenty of amazing restaurants and shops nearby to enjoy.

a. Yes, golf carts are allowed. Proof of liability insurance is needed, and the driver must have a current valid driver’s license. The driver must stay on the park roads. ATVs are not allowed.

Your TX Hill Country Adventure Starts Here.

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